For BMW Z4 E89 Android Screen Replacement Apple CarPlay Multimedia Player

If you are a enduser, welcome to make order on the following link directly:

https://www.ugode.de/products/fur-bmw-z4-e89-android-bildschirm-ersatz-apple-carplay-multimedia-player

A customer purchased a UGODE BMW Z4 Android screen with wireless CarPlay and Android Auto functionality. After installation, they found that there was no sound, Bluetooth wasn’t working, and weather information wasn’t displayed, so they contacted us regarding this issue.

Q：

I have changed every connection as requested from the WhatsApp representative. The unit will
not let me enter the weather manually. Can you please send me another unit that works properly?The unit plays for one day then the next day it doesn’t right away. I can get out of the car and it’s not working; get back in the car later in the day and it’s working. I click on the phone icon yesterday and an analog clock pop up on the screen. There is clearly some type of software problem with my unit. I really would like another unit to try. Doing my research I was able to see other vehicles like mine work well with your screen so I know it’s compatible. Thank you for helping me with this issue.
There is still no sound after installation.

A：

Hello, the Android screen needs to be connected to the internet to update the weather information.

For Bluetooth issues, you need to go to the Settings menu and select: Install bluetooth
Route：SETTINGS-SYSTEM-Bluetooth settings

Issues with the Android screen not working properly or having no sound are typically caused by the optical fiber not being properly connected to the male connector on the Android main cable. Please check the optical fiber.

https://www.ugode.com/support/how-to-relocate-optic-cables-on-mercedes-bmw-android-display-upgrade/

Q：

I have already inserted the fiber optic cable.

A：

Hello, your fiber optic cable is inserted the wrong way and isn’t fully seated.

There is a notch on the fiber optic jack; you need to align it with the notch. There is also a protrusion on the jack that needs to snap into the hole in the socket once inserted.

 Q：

I reinserted the fiber-optic cable following your instructions, and now the Android screen is working properly. Thank you for your technical support.

A：

You’re welcome. If you have any further questions, please feel free to contact us at any time.

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A question from another customer.

Q：

Hello Jame,

I’m thinking about buying your 12.3-inch UGODE Android screen for my BMW Z4 E89.

My car doesn’t have a factory-installed instrument cluster display, but it is equipped with a BMW Professional factory radio and a fully functional factory AUX input port.

USB flash drive backup option
1. The maximum supported USB flash drive capacity.
2. The required file system: FAT32, exFAT or another format.
3. Whether MP4, MKV and AVI videos play in full-screen 1080p.
4. Whether USB video continues playing while the car is moving.
5. Whether playback resumes from the same position after the ignition is switched off and on.
6. Whether the next video starts automatically or a playlist/folder can be played continuously.
7. Whether Yandex Navigator or CarPlay navigation voice prompts can be heard while a USB video is playing.
8. Whether all USB video sound is transmitted through the factory AUX input.

Display configuration and bundle price
Please also confirm:
1. Full compatibility of the 12.3-inch Android Screen with my E89 without an original screen, BMW Professional radio and factory AUX.
2. Whether the package includes every required cable, bracket, USB connection and an external iDrive controller.
3. Whether the Android Screen has a full Russian-language interface.
4. Whether the original steering-wheel buttons, radio, parking sensors and vehicle information remain functional.
5. The exact price of the 12.3-inch “without OEM screen” version.

Thank you!

A：

 Hello,

USB flash drive backup option
1. The maximum supported USB flash drive capacity.
2. The required file system: FAT32, exFAT or another format.
-Fat32 128GB，exFAT 2TB
3. Whether MP4, MKV and AVI videos play in full-screen 1080p.
-Yes.
4. Whether USB video continues playing while the car is moving.
-Yes.
5. Whether playback resumes from the same position after the ignition is switched off and on.
-Yes.
6. Whether the next video starts automatically or a playlist/folder can be played continuously.
-Yes.
7. Whether Yandex Navigator or CarPlay navigation voice prompts can be heard while a USB video is playing.
-Yes.
8. Whether all USB video sound is transmitted through the factory AUX input.
-Yes.

Display configuration and bundle price
Please also confirm:
1. Full compatibility of the 12.3-inch Android Screen with my E89 without an original screen, BMW Professional radio and factory AUX.
-Yes.
2. Whether the package includes every required cable, bracket, USB connection and an external iDrive controller.
-Yes.
3. Whether the Android Screen has a full Russian-language interface.
-Yes.
4. Whether the original steering-wheel buttons, radio, parking sensors and vehicle information remain functional.
-For vehicles equipped with the BMW CIC system (the E89 is a CIC model), if the up and down track controls on the stock steering wheel are scroll wheels, they do not support Android system controls; however, the functions of the stock system remain unaffected.
If the up and down track controls on the stock steering wheel are buttons, both the Android system and the stock system are supported.
All other buttons on the original steering wheel, the radio, parking sensors, and vehicle information all function normally.

5. The exact price of the 12.3-inch “without OEM screen” version.
-When you place your order, select “Without OEM Screen” and the price will be displayed.

Thank you.